Job Description

Category: Parts

Must have parts counter sales experience or agriculture/turf to be considered.

Must be willing to work M-F 7:30am to 5:00pm and Saturday 7:30am to noon. This is NON-NEGOTIABLE! (Saturday's are on a rotation at least 8 months out of the year).

Essential Functions:

- Promotes and sells products and/or services to meet customer needs.
- Assists with preparing and maintaining merchandise displays.
- Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations.
- Addresses customer concerns and resolves problems effectively and satisfactorily.
- Process parts sales.
- Locate and label parts and maintain inventory of stock.
- Advise customers on substitution or modification of parts when identical replacements are not available.
- Assist in keeping the Parts Department clean and orderly
- May supply Set-up, Service or Master Service Technicians with parts as needed.
- Follows up on shortages and expedites issues by reporting them to the Parts Location Manager or Corporate Parts Director.
- Maintain current knowledge of John Deere and competitive products.

Physical Demands:(The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.)

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger; handle or fell; and reach with hands and arms. The employee is occasionally required to climb or balance; and stoop, kneel crouch or crawl. The employee must frequently lift and/or move items over 75lbs. Employee may occasionally be exposed to sounds and noise levels that may be distracting or uncomfortable. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Experience, Education, Skills and Knowledge:

- Excellent customer relationship skills.
- Ability to use the computer, Internet and basic data entry/keyboarding skills.
- Basic parts and machinery knowledge.
- Ability to use the John Deere Parts Catalog computer Application.
- Ability to work in a team environment.
- High school diploma or equivalent experience required.
- Valid Driver’s license.

Job Description

Category: General

Job Description

Category: General

Job Description

Category: General

Job Description

Category: General